SHIPPING & RETURNS

SHIPPING POLICY

We carefully inspect each product before shipment and do our best to make sure your order gets to you in a timely manor. We use USPS Priority Mail shipping which includes a tracking number and 2-3 day shipping. You will receive an email with your tracking number when your order is packaged and ready to ship. Please double check your address and all of your information before you submit your order. We are not responsible for any wrong information you provide. 

If your items are late or say they were delivered when they were not please contact USPS for more information or to file a claim. 

Return & Exchange Policy

All of our products are personal care items and all sales are final. These items cannot be refunded for safety reasons. Please feel free to order samples before purchasing larger sized items. If your items were damaged during shipping please provide  photographic proof within 2 days of delivery. If you have any other questions or concerns please email us at balmdout@gmail.com

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© 2023 by Balm'd Out Butters.